Refund Policy退款政策

AISay Pro

• Monthly plan: you may cancel at any time. Access continues until the end of the period you have paid for. The current month is non-refundable.月付：可随时取消，已付周期内继续可用，当月费用不予退还。
• Annual plan: full refund if requested within 14 days of purchase. After 14 days, cancellation stops renewal and access continues to the end of the paid year.年付：购买后 14 天内申请可全额退款；超过 14 天，取消后不再续费，已付年度内继续可用。

AI Memory Setup

• Full refund if cancelled before work begins.开工前取消，全额退款。
• After work begins, a pro-rated refund for work not yet completed.开工后，按未完成部分比例退款。

AISay coinsAISay 金币

AISay coins are an in-game currency. They are not sold for money and have no cash value, so they are not refundable.AISay 金币为游戏内货币，不以现金出售，也没有现金价值，因此不涉及退款。

How to request a refund如何申请退款

Email hello@dankefox.com from the address used for payment, with the date of purchase. Approved refunds are returned to the original payment method.请用付款时的邮箱写信到 hello@dankefox.com，并注明购买日期。审核通过的退款将原路退回。

See also the Privacy Policy.另见隐私政策。